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Search frequently asked questions
Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. If your query is about stock information or availability online, please refer to the individual product page.
Most popular entries - All areas
- What are your delivery charges?
- What is your online returns policy?
- How can I track my delivery/order?
- Why has a product been discontinued?
- How can I email you?
- Do you offer Click and Collect or Collect +?
- When is your sale on?
- Do you deliver to my country?
- Can I come in for a free makeover and skin consultation?
- Can I get my order delivered to a store?